Shipping policy
Shipping & Delivery Policy
Last updated: May 17, 2026
Instant Digital Delivery
Lash Mastery: Zero to Pro is a 100% digital product — there is nothing physical shipped to your address. The moment your order is successfully processed, your ebook is delivered instantly to the email you used at checkout. No waiting, no shipping fees, no tracking numbers.
How You'll Receive Your Ebook
Within moments of completing your purchase, you'll receive two automated emails from us:
✓ Order Confirmation — a receipt for your records
✓ Your Download Link — a secure link to access Lash Mastery: Zero to Pro in PDF format
The download link is yours to keep. You can save the ebook to your phone, tablet, laptop, or any other device, and access it for life — no subscription, no expiration.
Delivery Timeframe
| Step | When |
|---|---|
| Payment processed | Instantly at checkout |
| Confirmation email sent | Within 1–2 minutes |
| Download link delivered | Within 1–2 minutes |
| Access to full ebook | Immediately upon clicking the link |
What If I Don't Receive My Email?
If your download link hasn't arrived within 10 minutes of purchase, please follow these steps:
1. Check your spam, promotions, and junk folders. Automated emails sometimes land there — especially for Gmail and Outlook users.
2. Search your inbox for "Lash Mastery Academy" or the email address used at checkout.
3. Confirm the email address used at checkout was spelled correctly. A small typo is the #1 reason orders don't arrive.
4. Still no luck? Email us at support@lashmasteryacademy.com with your full name and order number, and we'll personally re-send your download link within a few hours.
We respond to delivery issues as a top priority.
Shipping Fees
There are no shipping fees on any purchase from Lash Mastery Academy. The price you see at checkout is the price you pay — no hidden costs, no surprise charges.
International Customers
Lash Mastery: Zero to Pro is available worldwide. Because the product is digital, there are no international shipping fees, customs duties, or delivery delays. Whether you're in the United States, Australia, the UK, or anywhere else in the world, you'll receive your ebook the same way and at the same speed — instantly. 🌍
Device Compatibility
Your ebook is delivered as a high-quality PDF that opens on any device, including:
- iPhone & Android phones
- iPad & tablets
- Mac & Windows computers
- Kindle (with PDF support)
No special apps required — just a standard PDF viewer (already installed on most devices).
Lost Your Download Link?
No worries — your purchase is protected for life. If you ever lose access to your ebook, simply email us at [your support email] with the email address used at checkout and we'll resend your download link free of charge.
Physical Products
We do not currently offer any physical products. Lash Mastery: Zero to Pro is exclusively available as a downloadable digital ebook.
Contact Us
If you have any questions about your order or delivery, please reach out:
Lash Mastery Academy Email: support@lashmasteryacademy.com Website: lashmasteryacademy.com
We typically respond within 1–2 business days.
Changes to This Policy
We reserve the right to update this shipping & delivery policy at any time. Any updates will be posted on this page with a new "Last updated" date.